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A marketing tool highly popularized among enterprises, phone marketing can develop direct sales and stimulate corporate sales. Due to relatively lower costs, quick marketing efficiency evaluation and direct interaction with consumers and quickening sales, phone marketing is one of the best marketing tools among all sales activities and even is a unnecessary role in marketing channel. The most important keys points for marketing center is to reach 『low cost, high-tech, emphasis on management and corporations’ full grasping of business opportunities』 |
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 System assisting executives in grouping customers automatically |
As InfoTM supports multi name list entry forms, you won’t need to worry the purchased name lists can’t be integrated with the system currently used. When the name list is posted into the system, executive can start handling name list. With all automatic processes, executives can easily click and set conditions to request the system to automatically assign designated name list to designated names. Easy to manage process saves executives lots of trouble.
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Strict confidentiality control system on name lists |
Interviewers can take away corporate customer data easily from traditional paper-based name lists. Achieving security control on name list, InfoTM can allow executives to set confidentiality level on customer database to avoid and protect data leak which is the most valuable corporate asset. |
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Speech skill guidance making every interviewer a top sales representative |
With smart and considerate speech skill guidance by InfoTM, executives can set various ambiance interviewing speech skill in advance. Referring to speech instruction can help Interviewers improve improvising reaction and smooth away customers’ doubts and finish a perfect interview by changing from passive to active status.
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InfoTM is a personal secretary for every interviewer |
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Owning memo and reservation functions, this system can remind interviewers of making necessary outbound calls to specific customers before appointment as to avoid neglect follow-up tracking to enhance transaction probability.
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Managing phone interview performance effectively to make hard-to-get customer database developing the maximum efficacy |
Executives can supervise all on-line phone interviewers’ outbound call status, the number of outbound calls, including the number of successful and failed phone calls. This system will generate customer service performance report automatically to allow executives to use this report to conduct marketing strategy analysis and management on interviewers’ performance
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| relevant flow charts of InfoTM |
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